Pryzma KPI Dashboard
Strategic performance tracking across every operational domain — revenue cycle, clinical operations, workforce, credentialing, community engagement, and financial sustainability.
The Problem
Behavioral health organizations run on spreadsheets. Revenue cycle metrics live in one system, HR data in another, credentialing in a third, and clinical operations in the EHR. Strategic plans define KPIs across all of these domains, but nobody has a single view of performance. Leadership meetings turn into data-gathering exercises instead of decision-making sessions. By the time the numbers are compiled, they're already stale.
How Pryzma Solves It
Unified KPI Command Center
58 KPIs across 7 business domains in a single dashboard — revenue cycle, clinical operations, HR and workforce, credentialing, community engagement, financial sustainability, and program caseloads. Auto-calculated metrics update nightly from EHR data. Manual-entry KPIs for HR, finance, and community data that lives outside the EHR.
EHR Auto-Calculation
35% of KPIs pull directly from your EHR — activity volumes, claim status, episode admissions and discharges, credential expirations, caseload by program. No analyst required. Nightly sync means your numbers are never more than 24 hours old.
Revenue Cycle Intelligence
Failed claims, days in AR, denial trends, first-pass payment rates, and payer performance rankings — all calculated from claims data. Identify your slowest payers, your highest-risk billing categories, and your outstanding AR balance in real time.
Credential Monitoring
Real-time tracking of expired and expiring staff credentials. Flag active staff with all credentials expired. Alert on credentials expiring within 30, 60, and 90 days. Prevent claims denials caused by credentialing lapses before they hit your revenue cycle.
How It Works
Example: From Blind Spots to Visibility
Consider an organization with 47 programs and hundreds of staff where credential expirations go untracked until a claim is denied. Pryzma's KPI Dashboard would surface every lapsed credential — including clinicians with all credentials expired — before the revenue impact hits. The same dashboard could reveal that average AR has climbed past 120 days, with specific payers averaging over 200. Instead of compiling this data manually for a quarterly board meeting, leadership sees it continuously and acts on it immediately. That's the shift: from reactive spreadsheet reviews to real-time operational intelligence.
See Dashboard in Action
We'll walk you through a live demonstration with your compliance requirements and data environment.
Schedule a Demo